Responsible Gambling on pg767 — Fun with Control and Safety

Responsible gambling means keeping your bets and casino play within limits that do not harm your finances, your relationships, or your mental health. It is the opposite of gambling out of desperation, compulsion, or as an escape — situations where entertainment turns into a problem.

At pg767, responsible gambling isn't a hidden section buried in the site footer. It's an operational commitment: the platform was built with real protection tools because we believe a player who stays in control plays better, longer, and with greater satisfaction.

Brazil's Sports Betting market has grown rapidly in recent years — football with Brasileirão Série A, Copa do Brasil, and Libertadores, crash games like Aviator and Spaceman, Live Casino with dealers in Portuguese, and slots from the world's leading providers. With more options and easier mobile access via Pix, the responsibility on operators to act ethically has grown alongside it.

Pg767 understands that most Brazilian players gamble in a healthy way — they log in, enjoy themselves, cash out their winnings, and come back whenever they like. But a small number of players may develop problematic patterns, and for them pg767 has real support infrastructure: self-control tools, a trained team, and resources for those who need professional help.

All the tools below are available in your account dashboard under the "Responsible Gambling" section, with no need to contact support to activate them (except permanent self-exclusion, which requires identity verification).

Deposit limit: sets the maximum amount you can deposit per day or per week via Pix, boleto, card, or any other method accepted by pg767. The limit applies to your total deposits across all transactions in the period — not per transaction. If you set R$ 200.00 per week, your second deposit of the week will be automatically blocked once the combined total exceeds that amount. Lowering your limit takes effect instantly. Increasing it requires a 7-day waiting period.

Account pause: locks access to your pg767 account for a set period — 24 hours, 7 days, 30 days, or a custom period of up to 180 days. During the break, you cannot log in, place bets, or make deposits. Your real-money balance remains available and can be withdrawn via Pix once the period ends. The break cannot be cancelled before the chosen end date — this is by design.

Session time alert: sets up in-session notifications to remind you how many hours you've been playing. It works during slots, Live Casino, crash games, and live betting sessions. You can set intervals of 30 minutes, 1 hour, or any custom interval you prefer. The alert doesn't force a session to end — it's a reminder so you can consciously decide whether to keep playing.

Betting and financial history: all Pix and other method deposits, withdrawals, bets placed, amounts won and lost are recorded in your account dashboard with date, time, and full details. You can filter by period and export the data. Seeing the real numbers is often what makes the difference in how players perceive their own gambling behavior.

Permanent self-exclusion: the definitive tool for anyone who decides to stop for good. When you request self-exclusion, your account is closed and your registered CPF is permanently blocked from creating new accounts on pg767. Your real balance will be returned via Pix after identity verification. This request is irreversible.

Pg767 is an online betting and casino platform intended exclusively for adults aged 18 and over. No exceptions.

Minor protection is implemented across multiple layers:

• Age verification at registration: date of birth is verified at the time of registration. Anyone under 18 is automatically blocked and cannot create an account.
• Identity verification (KYC): during the document verification process for the first withdrawal, age is confirmed via an official photo ID — national ID card, driver's license, or passport. Any inconsistency results in immediate account closure.
• CPF verification: the CPF provided at registration is cross-checked against the date of birth to ensure consistency. CPFs belonging to users under 18 are automatically blocked.
• Adult responsibility: If a minor has access to your device, block access to pg767 using your phone or computer's parental control tools — Android, iOS, and Windows all have these features built in.

If you suspect a minor has accessed pg767, contact support immediately via chat. The case will be handled as a priority and access will be blocked.

Self-exclusion is the most definitive tool pg767 offers — and it was designed to be difficult to reverse. That is intentional. If you are considering self-exclusion, it is because you have recognized that gambling is causing problems in your life. Making it easy to come back at that point would be irresponsible on our part.

How to request permanent self-exclusion:

1. Open the pg767 support chat — available 24 hours via the website or mobile app
2. Let us know you'd like to request permanent self-exclusion for responsible gambling
3. The support team will handle the identity verification process — a required step to confirm that the request is coming from the actual account holder
4. Once confirmed, the account is closed within 24 hours and the CPF is added to the permanent block list
5. Your available real-money balance is returned via Pix to your registered key after verification

What happens after self-exclusion:

• Registration attempts using the same CPF are automatically blocked — permanently
• Marketing emails and promotional communications are stopped immediately
• Personal data is retained only for the period required by law under the LGPD — after that, it is deleted
• This decision cannot be reversed at the user's request — only under very specific circumstances defined in the terms, following review by the responsible gambling team

The vast majority of pg767 players use the platform as entertainment — much like going to the movies, watching a Brasileirão match with friends, or gaming in their free time. To keep that relationship healthy, a few simple habits go a long way:

Set a budget before opening the platform. Decide how much you are willing to spend before making any Pix deposit. That amount should be money you can afford to lose without affecting any financial commitments — rent, bills, food, healthcare. If you win, great. If you lose, it was already accounted for.

Use the pg767 deposit limit. Instead of relying solely on willpower, set your limit directly in the account dashboard. When the system blocks automatically, you don't have to make any decisions under pressure or in the heat of the moment.

Bet for fun, not to chase losses. Crash game sessions like Aviator and Spaceman, live betting on the Brasileirão, or blackjack tables at the live casino are entertainment. If you are betting to "recover" what you lost in a previous session, that is a red flag.

Take regular breaks. Set a session time alert to remind yourself to stop and take a breath every hour. pg767 runs 24 hours a day — the games will still be there after a 20-minute break.

Don't mix gambling with alcohol or altered emotional states. Betting decisions made in a state of excitement, deep sadness, stress, or after drinking alcohol tend to be decisions you regret later. If you are not in a calm headspace, put the session off.

Check your history regularly. Once a week, review your deposit and betting statement in your pg767 account dashboard. Seeing the actual numbers is different from trying to remember them — memory tends to emphasize wins and downplay losses.

Talk to someone you trust. If you are hiding your gambling from family or friends, that is already a sign that something may be wrong. People close to you often notice changes in your behavior before you do.

Pg767 takes an active role in user well-being — not just a passive one. This translates into concrete practices that go beyond self-control tools:

• Behavioral pattern monitoring: the platform uses data analysis to identify patterns that may indicate problem gambling — unusually frequent deposits, attempts to work around limits, progressively larger bets following losses. When these patterns are detected, the responsible gambling team may proactively reach out to the player.
• Self-exclusion list verification: pg767 checks the CPFs of new registrations against voluntary industry self-exclusion lists to prevent people who have already decided to stop from inadvertently creating new accounts.
• Support team training: our entire support team receives specific responsible gambling training to recognize signs of difficulty during support conversations and make appropriate referrals with empathy and without judgment.
• Responsible marketing communications: pg767 does not send bonus promotions to users who have activated deposit limits, are in an account pause period, or have expressed concern about their own gambling behavior.
• Game transparency: all RTPs (Return to Player) for slots and crash games are available on each game's information screen. pg767 does not hide this information — we want you to play with a clear understanding of the odds.

If you or someone you know is struggling with gambling-related issues, support resources are available in Brazil:

• pg767 Support — 24 hours: live chat on the website and app, with a response in under 3 minutes. The team is trained to help activate protection tools, process account breaks, and handle permanent self-exclusion — all handled with confidentiality and without judgment.
• CVV — Centro de Valorização da Vida: provides free support via phone (188) and chat, 24 hours a day, for people in emotional distress — including situations related to financial difficulties caused by gambling.
• CAPS — Psychosocial Care Centers: public mental health service available throughout Brazil, including treatment for behavioral addiction. Visit sus.saude.gov.br or your nearest health center.
• Gamblers Anonymous (GA): a peer support group with in-person and online meetings in cities across Brazil. The program is free and based on anonymity.

For specific questions about your pg767 account — deposit limits, account breaks, self-exclusion, or general responsible gambling inquiries — contact us via chat or email suporte@pg767.best with the subject line "Responsible Gambling".